Return and Exchange
1.Users who purchase our products through the official website or other authorized distributors can enjoy the unreasonable return service within seven days from the day after signing the receipt (except for activated products). The user must present a valid proof of purchase when returning the goods. The user must ensure that the returned goods maintain the original quality and function, the appearance is intact, and the trademarks and various logos of the goods and accessories are complete. If the goods are artificially damaged, the packing box is missing, or the spare parts are missing, the return will not be processed.
2.Within seven days from the day after the user purchases (signs for receipt), if there is a non-human damage performance failure, after the after-sales center detects and confirms, we will handle the return business for the user, and the user must present a valid purchase certificate when returning the product. Any gifts must be returned together.
3.Within fifteen days from the day after the user purchases (signing for receipt), if a non-human damage performance failure occurs, after the after-sales center checks and confirms,we will replace the main parts for the user. After the replacement, the three guarantee period of the product itself is recalculated